Service Updates

Date   Incident Status
Wednesday 17th January 2018 Network connectivity issues -Bolton Street in progress

 Archived Service Incidents

Date   Incident Status
Wednesday 17th January 2018 Agresso Service is Unavailable resolved
Monday 15th January 2018 Access to Central Server Unavailable resolved
10th January 2018 Agresso Downtime- 10th January 2018 Scheduled
Wednesday 13th December 2017 Scheduled Downtime - Core Payroll Scheduled
Monday, 20 November 2017 Exfee Scheduled Downtime scheduled
Wednesday, 22nd November, 2017. Banner System Scheduled Downtime scheduled
Monday 27th November 2017 DIT WIFI Service Unavailable resovled
Monday 15th May 2017 WannaCry Ransomware Update in progress
Monday 25th September 2017 CMIS go/Cmis client unavailable resolved
30th August 2017 Updating DIT Timetabling system (CMIS-GO) for Academic Year 2017/18 resolved
Monday 4th September 2017 Agresso Service is Unavailable resolved
Wednesday 23rd August 2017 Banner - Scheduled System Maintenance – CAO Data Load Round 1 Scheduled
Monday 21st August Essential Maintenance 21st August Cathal Brugha Street/ Mountjoy Square Campuses Scheduled
Thursday, 24th August Scheduled Maintenance to Telephony Services in Mountjoy Sq Scheduled
Monday 26th June 2017 Banner Student System - Annual Term Roll & Software Maintenance Scheduled
14th June 2017 Web timetables (CMISgo) unavailable resolved
Friday 2nd June 2017 Urgent Hardware Maintenance – Agresso Finance System resolved
Thursday 25th May 2017 Core Suite Unavailable resolved
Thursday 18th May 2017 Web Timetables (CMISgo) Unavailable resolved
Tuesday 16th May 2017 Agresso Downtime Notice resolved
Thursday 11th May 2017 Web Timetables Scheduled Maintenance resolved
Tuesday 9th May 2017 Core HR Suite unavailable resolved
Friday 5th May 2017 Intermittent interruption to the Core Suite Service resolved
Thursday 4th May 2017 Agresso System Unavailable resolved
Wednesday 3rd May 2017 Infoview/Business Objects Unavailable resolved
Tuesday 2nd May 2017 Core Badge unavailable resolved
Tuesday 5th April 2017 Interruption to Network Services resolved
Thursday 30th March 2017 Scheduled Software Maintenance - CoreHR Suite - Thursday 30th March Scheduled
16th March 2017 Agresso System Unavailable resolved
Wednesday 15th March 2017 Interruption to network service in Linen Hall resolved
Tuesday 14th March 2017 Interruption to Agresso (Web Version) Service resolved
Thursday 9th March 2017 Timetabling Information resolved
Thursday 9th March 2017 Interruption to network services resolved
Wednesday 8th February 2017 Infoview/Business Objects Unavailable resolved
Monday 6th February 2017 Agresso Client Unavailable resolved
Thursday 2nd February 2017 Business Objects Unavailable resolved
Thursday 19th January 2017 Agresso Web Unavailable resolved
Updated Thursday 25th August 2016 **Vigilance Required - Ransomware Virus** in progress
Thursday 12th January 2017 Urgent Maintenance - Content Management System (Terminal Four Sitemanager) resolved
Tuesday 10th January Agresso Downtime Notice - Tuesday 10th January resolved
Wednesday 21st December 2016 Agresso Unavailable resolved
Tuesday 20th December 2016 Interruption to Phone Services in 143/149 and 163 Rathmines Road resolved
Wednesday 14th December 2016 Agresso Service technical issues resolved
Tuesday 22nd November 2016 Essential Software Maintenance – Eduroam Network, DIT Bolton St Scheduled
Thursday 24th November 2016 Agresso Scheduled Maintenance Scheduled
Wednesday 30th November Mobile Phone Network Configuration Scheduled
Thursday 24th November 2016 Agresso client unavailable resolved
Tuesday 15th November 2016 Agresso Service Unavailable resolved
Friday 21st October 2016 ***Phishing Email Alert- Customer ID 1125807209** resolved
Monday 24th October 2016 Core HR Application Suite Unavailable Resolved
Wednesday 12th October 2016 CMIS and Web Timetables Unavailable resolved
Friday 7th October 2016 Phone system in 143 and 163 rathmines road unavailable resolved
Wednesday 5th October 2016 Network Connectivity Issues - Aungier Street resolved
Tuesday 4th October 2016 Interruption to WIFI Service resolved
Tuesday 13th September 2016 Network Issues across sites resolved
Tuesday 13th September 2016 Business Objects Unavailable resolved
Monday 12th September 2016 Password Manager System Unavailable resolved
Monday 29th August 2016 Infoview/Business Objects Unavailable resolved
Monday 15th August 2016 Business Applications Unavailable resolved
Friday 12th August 2016 Agresso Service Unavailable resolved
Wednesday, 29th June Essential maintenance - Network and Web Services - Scheduled
Tuesday 28th June 2016 Scheduled Network Maintenance Scheduled
Tuesday 28th June 2016 Banner Unavailable due to term roll Scheduled
Tuesday 31st May 2016 Infoview/Business Objects Unavailable resolved
Thursday 26th May 2016 Urgent System Maintenance - Content Management System (CMS) Resolved
Thursday 19th May 2016 Infoview/Business Objects Unavailable resolved
Wednesday 18th May 2016 Agresso service unavailable resolved
Tuesday 3rd May 2016 Eportal Web-Timetables Scheduled Maintenance resolved
Friday 6th May 2016 Scheduled System Maintenance resolved
Tuesday 3rd May 2016 Millenium Library System Unavailable resolved
Tuesday 26th - Thursday 28th April 2016 IDP Unavailable resolved
Monday 25th April 2016 Millenium Library System Unavailable resolved
Monday 25th April 2016 Network Drives Unavailable resolved
Wednesday 13th April 2016 Essential System Maintenance - Business Intelligence/Infoview Resolved
Friday 8th April 2016 Infoview/Business Objects Currently Unavailable resolved
Wednesday 6th April 2016 Monthly Scheduled Maintenance - Core Suite Resolved
Tuesday 15th March 2016 Network issues Kevin Street site resolved
22 January, 2016 Scheduled Maintenance - Password Manager - 22 January, 2016 Scheduled
Friday 26th February 2016 Agresso Downtime- Friday 26th February Scheduled
Monday 8th February 2016 Infoview Unavailable resolved
Friday 19th February 2016 Essential System Maintenance - Core Suite Resolved
thursday 19th November Webcourse unavailable resolved
Wednesday 13th January 2016 Agresso Scheduled Downtime Resolved
Friday 8th January 2016 Business Objects/Infoview Reporting resolved
Thursday 7th January 2016 Scheduled Maintenance-DIT Web Services and Applications resolved
Friday 8th January 2016 Agresso Downtime resolved
Monday 21st December 2015 Core HR Suite- Essential Software Maintenance resolved
Friday 18th December 2015 Core HR Suite (except core access for students) Currently Unavailable resolved
Wednesday 16th December 2015 CMIS and Webtimetables Unavailable resolved
Friday 27th November Scheduled Maintenance - DIT WIFI resolved
Monday 30th November Scheduled Maintenance – RMS Self Service Support Call Logging resolved
Thursday 12th November 2015 Web Timetables and CMIS unavailable resolved
Tuesday 20th October 2015 Scheduled Core System Maintenance resolved
Wednesday 14th October 2015 Issue accessing email through Outlook resolved
Wednesday 14th October 2015 Network Issues resolved
Wednesday 14th October 2015 Banner Unavailable resolved
Thursday 1st October 2015 Scheduled Maintenance Downtime - Thursday 1st October resolved
Monday 7th September 2015 Infoview Unavailable resolved
Monday 24th August 2015 Banner Scheduled Downtime due to CAO Data Load resolved
Friday 4th September 2015 Network issues across DIT sites resolved
Monday 8th June 2015 Infoview unavailable resolved
Thursday 3rd September 2015 Web Timetables login issue resolved
Thursday 3rd September 2015 Web Timetables Unavailable resolved
Monday 27th April 2015 Agresso web version unavailable resolved
Wednesday 19th August 2015 Scheduled Maintenance Downtime - Wednesday 19th August resolved
Wednesday 19th August 2015 Network issues across most DIT sites resolved
Tuesday 18th August 2015 Network issues Kevin Street site resolved
Friday 14th August 2015 Infoview Unavailable resolved
Wednesday 22nd July 2015 Infoview, Mydit.ie and Webcourses Unavailable resolved
Tuesday 19th May 2015 Webcourses unavailable resolved
Wednesday 4th February 2015 Core HR Suite Temporarily Unavailable resolved
Friday 15th May 2015 Infoview Unavailable resolved
Wednesday 8th April 2015 CMIS timetabling client unavailable resolved
Tuesday 21st April 2015 CMIS and Web Timetables unavailable resolved
Wednesday 25th March Network Services Disruption resolved
Tuesday 24th March 2015 Network Outage resolved
Friday 6th March 2015 Network Outage in Rathdown House, Grangegorman resolved
Wednesday 25th February 2015 Network Outage resolved
Monday 26th January Core HR Suite – Scheduled Maintenance resolved
Wednesday 14th January Webcourses downtime resolved
Tuesday 18th November 2014 Mydit.ie email unavailable resolved
Wednesday 4th March 2015 Network Routers – Scheduled Maintenance resolved
Thursday 5th February Core HR Suite-Scheduled Maintenance Downtime Scheduled
Wednesday 21st January 2015 Network Outage resolved
Wednesday 10th December 2014 Infoview Unavailable resolved
Tuesday 13th January 2015 Network issues - Kevin street resolved
Thursday 4th September 2014 Core HR Applications -Scheduled Maintenance resolved
Wednesday 3rd December Agresso unavailable resolved
Friday 17th October 2014 Webcourses unavailable resolved
Thursday 25th September 2014 Infoview Unavailable resolved
Tuesday 26th August 2014 Banner - Scheduled System Maintenance - CAO Data Load Round 1 resolved
Thursday 25th September 2014 Network connectivity issues resolved
Wednesday 24th September 2014 Agresso system intermittently unavailable resolved
Tuesday 3rd September essential hardware maintenance resolved
Wednesday 8th February 2017 Infoview Unavailable in progress
Tuesday 14th March 2017 Interruption to Agresso (Web Version) Service in progress

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